Refund policy

Refund Policy

We offer a 10-day return window from the date your order is delivered.

To be eligible for a return, your item must be unused, unworn, and in the same condition you received it. For hygiene reasons, items that have been worn or used are not eligible for return.

To start a return, email support@bonnetbuzz.com with your order number and the reason for your return. If your return is approved, we’ll provide the next steps.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once we receive and inspect the returned item, approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If your item arrives damaged, defective, or incorrect, contact us at support@bonnetbuzz.com as soon as possible so we can help.